Privacy Policy

WARE and TEAR Windows, Doors & More (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website at wearandtearwindows.com (the “Site”), how we use it, and the choices you have.

Information We Collect

We collect information that you voluntarily provide when you request our free Homeowner's Guide, request a free estimate, or submit our contact form. This may include:

• First and last name
• Email address
• Mobile or other phone number
• City or area, and project details (number of windows, doors, timing, notes)
• The campaign or page a lead came from (for example, “County Fair 2026” or our website guide form)

How We Use Your Information

• To respond to your estimate or information request
• To deliver the free Homeowner's Guide you requested
• To follow up by phone or email about your project
• To track which marketing efforts (such as a county fair) are working
• To provide the products and services you ask us for

How We Store Your Information

Submitted lead information is stored in our customer relationship management (CRM) system so our team can follow up with you. We do not publish or sell your personal information to third parties.

We also use your browser's local storage (not tracking cookies) to remember that you have unlocked the guide, and to conveniently prefill your name, email, and phone on our estimate and contact forms during the same visit on the same device. This information stays on your device and is not sent anywhere except when you submit a form.

Email & Text Communication

We may contact you by email or phone regarding your request. Automated SMS text follow-up is not currently in use on this Site. If we add text messaging in the future, we will obtain appropriate consent first. Standard message and data rates from your carrier may apply to any phone communication.

Third-Party Services

Our Site may link to third-party websites (such as social media pages). We are not responsible for the privacy practices of those sites and encourage you to read their policies. Social media “share” buttons are provided by those platforms and subject to their own terms.

Your Choices & Rights

• Ask us what information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal exceptions
• Opt out of future marketing communications at any time

Children's Privacy

Our Site and services are intended for homeowners and adults. We do not knowingly collect information from children under 18 without parental consent.

Contacting Us

To exercise any right above or ask questions about this policy, contact us:

• By phone: (931) 808-7978
• Through our contact page
• By mail: Warren County, Tennessee area

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.